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Payments

Secure payment

Shopping online at Pip Studio means paying securely. We guarantee you security and privacy by using a secure internet connection with your payment, so that you can enter your payment information with confidence.
You can recognise the secure environment by the https:// before the website address, instead of http://. You can see by the
s(of secure) that you are in a secured environment. 

What is the delivery time?

In the Netherlands and Belgium, if you order before 22:00 on work days and pay with iDeal or credit card, your order will be delivered at home the following work day.


In Germany, if you order before 14:00 on work days and make a direct payment, your order, in principle, will be delivered to your home the following work day.
 

For all other countries: if you order on work days before 14:00, we pass the order to the mail order companies the same day. Depending on which country the purchase is being sent to, it could take 1 to 4 work days:

  •       France: 2 days
  •       United Kingdom: 2 days
  •       Luxembourg: 1 day
  •       Spain: 3 days
  •       Portugal: 2 days
  •       Italy: 3 days
  •       Denmark: 2 days
  •       Finland: 4 days
  •       Sweden: 3 days
  •       Malta: 2 days

 

Tracking your order

Would you like to track your order? Consult the Track&Trace information on your purchase confirmation. 

Payment options

Pip Studio's online payment options vary per country. From the Netherlands you can pay for your purchases via iDeal, Credit card (Visa and MasterCard) and pay after delivery with Klarna. As soon as you are going to make a purchase, when paying, you can choose the payment option. Would you like to know more? Contact us at support@pipstudio.comor +31 (0)30 2271060.

Post-payment

In some countries you can post-pay your purchase with Klarna. You only pay when you have received your order. When you choose Klarna, you receive an invoice by email as soon as Pip Studio sends your purchases to you. This invoice should be paid within 14 days.

Please note: in case you are returning products, the amount will be deducted from your Klarna invoice.

Do you have a question about your Klarna payment or would you like to know more about Klarna? See www.klarna.com or call +31 (0)20 8082852 (Monday through Friday from 09:00 – 17:00, local rate).

Can't find your question in the list?

Feel free to contact us 24/7 by mail: support@pipstudio.com, or on working days from 9:00 to 17:00 by phone: +31 (0)30 2271060. And of course you can always ask any question by the contact form.

We will get in touch with you as soon as possible after receiving your question.

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