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Secure payment

Shopping online at Pip Studio means paying securely. We guarantee you security and privacy by using a secure internet connection with your payment, so that you can enter your payment information with confidence.
You can recognise the secure environment by the https:// before the website address, instead of http://. You can see by the
s(of secure) that you are in a secured environment. 

Order process

If you wish to purchase an article you will go through four simple steps in the order process:

1. Add product to your shopping basket

If you want buy an article, click on the Shopping basket so that the product is added to the Shopping basket. Then you can simply continue shopping. When your total order is ready, return to the shopping basket to continue to payment. Upon further reflection, have you decided not to purchase a particular item? Remove the product from the Shopping basket by clicking on the Waste bin. 

2. Enter information

After you have added the product to the shopping basket, you should complete the information. If you previously placed an order, you can simply login via your account. Your information is then retrieved from your account, so that you only have to check if your information is correct. If something is not right, you can change it very easily.

3. Paying securely

After you have entered all your information, choose your payment method. We offer different payment methods per country, including iDeal, credit card and Paypal. Should you have a discount code or e-gift card, you can spend it during the payment process. 

4. Order completed

Your order has now been placed. In a clear summary you can see all the information listed. You can now also follow the status of your order. 

Payment options

Pip Studio's online payment options vary per country. From the Netherlands you can pay for your purchases via iDeal, Credit card (Visa and MasterCard) and pay after delivery with Klarna. As soon as you are going to make a purchase, when paying, you can choose the payment option. Would you like to know more? Contact us at support@pipstudio.comor +31 (0)30 2271060.

Confirmation by email

After you have placed your order you will immediately receive a confirmation email from us. This mail lists the order information.

You did not receive a confirmation email?

If you did not receive a confirmation email you may have provided an incorrect email address. Check in your account to make sure you have provided the correct email information. It could also be in the spam filter of your mailbox, so always check your spam box or the ‘unwanted email’ folder.


Change email address

You can easily change your email address in your account. You can find your account at the top right of the website. After you have logged in you can change your information. The new information is immediately available.

Changing or cancelling your order

When you place an order we do our best to process it as quickly as possible and to dispatch it to you. Changing or cancelling your order is unfortunately not possible. If, upon reflection, you should not want to receive the order, you should return it upon receipt.

Can't find your question in the list?

Feel free to contact us 24/7 by mail:, or on working days from 9:00 to 17:00 by phone: +31 (0)30 2271060. And of course you can always ask any question by the contact form.

We will get in touch with you as soon as possible after receiving your question.

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